How do you feel? LiveJournal wants to know. Facebook wants to know. And so, apparently, does Google Tech Support.
I recently filled out a support request with Google for a bug I’ve been experiencing with Hangouts. In addition to asking the usual questions — a description of the issue, steps to reproduce it, and level of priority — the Support form ends with an unusual inquest: How does this issue make you feel?
One might expect an open-ended field in which to input any number of emotions. Presciently, however, and a bit prescriptively, Google narrows tech-support-emotions to a drop-down menu of eight pre-defined options:
So much for feeling lucky.