D2D Collaboration Strategies: New Talk from Lucy Mendel of Rackspace

LucyMendel

We’re very excited to welcome Lucy Mendel as our newest speaker at the Developer-to-Developer Summit, who will kick off the event with a talk on D2D Collaboration Strategies.

As developer communities become increasingly diverse, D2D startups have the opportunity for tremendous growth. This talk covers specific techniques for effectively collaborating with highly heterogeneous communities.

Lucy is a community leader at Rackspace, San Francisco, where she provides technical growth opportunities for Rackers, and runs the summer internship and mentoring program. When she’s not helping Rackers connect, she’s hacking the planet.

Hear Lucy Mendel at D2D Summit on July 15

The Eight Official Emotions of Google Tech Support

Angry, annoyed... and possibly excited.

Angry, annoyed… and possibly excited?

How do you feel? LiveJournal wants to know. Facebook wants to know. And so, apparently, does Google Tech Support.

I recently filled out a support request with Google for a bug I’ve been experiencing with Hangouts. In addition to asking the usual questions — a description of the issue, steps to reproduce it, and level of priority — the Support form ends with an unusual inquest: How does this issue make you feel?

One might expect an open-ended field in which to input any number of emotions. Presciently, however, and a bit prescriptively, Google narrows tech-support-emotions to a drop-down menu of eight pre-defined options:

  • Confused
  • Frustrated
  • Worried
  • Panicked
  • Angry
  • Curious
  • Annoyed
  • Excited

So much for feeling lucky.

All of the above.

All of the above.

 

Successful Startup Demo Strategies

Sometimes a table is more than just a table. When startups demo at tables — whether at #sfbeta, FailCon, or, in this case, Pitch ’13 — amazing things can happen.

Duane Nason is the founder of Pitch ’13, an all-day startup extravaganza taking place at the Club House at AT&T Park on September 19, 2013.

In addition to offering tours of the legendary ballpark, along with access to the stadium’s famous gourmet concession stands (it’s SF, after all), more than 2000 founders, investors, and technologists will join over 100 up-and-coming startups, along with leading authors, for an unforgettable day in startup history.

In this @sfbeta On Air video, Duane shares his thoughts and secrets on how startups can be successful through event marketing, and offers tips and advice on who should participate, and when. Considering that startups from the last Pitch event went on to raise more than $159 million, his advice is well worth listening to.

Learn more about Pitch ’13.

Community Management for Fun & Profit

Erika Gordon, speaking on behalf of rewards app Mobee, shares her story about what inspired her to join the fast-growing Boston-based startup, and what her daily life is like as a Community Manager.

In our 16-minute @sfbeta On Air interview, we talk about the importance of building user communities both online and off, and the crucial role that customer service plays in building a loyal userbase, and the ideal candidates for startups looking to fill a Community Management role.

Learn more about Mobee.